Lucy AI Terms of Service

1. Account Registration

• Eligibility:

  You must be at least 16 years old (or the legal age in your jurisdiction) to use the Service.

• Accuracy of Information:

  You must provide true, complete, and up-to-date registration information.

• Account Security:

  You are responsible for safeguarding your account credentials. Any liability arising from credential compromise is your responsibility.

2. Use of the Service

• Permitted Use:

  You may use the Service only for lawful purposes and in accordance with these Terms.

• Prohibited Content:

  You may not upload or share illegal, harmful, infringing, or inappropriate content.

• AI Disclaimer:

  Lucy AI offers suggestions and conversational assistance; it is not a substitute for professional legal, medical, or psychological advice.

3. Intellectual Property

• Ownership:

  All content, trademarks, and technology within the Service are owned by the Company or its licensors.

• License:

  We grant you a limited, non-exclusive, non-transferable license to use the Service.

• Restrictions:

  You may not copy, modify, distribute, or reverse-engineer the Service without authorization.

4. Privacy and Data Protection

• Privacy Policy:

  Our Privacy Policy explains how we collect and use your data. Your use of the Service constitutes agreement to that Policy.

• Data Transfers:

  For users in the EEA, cross-border data transfers are protected by Standard Contractual Clauses or equivalent safeguards.

5. Fees and Payments

• Subscription Plans:

  Some features require payment of subscription fees. Details are available on the pricing page.

• Refund Policy:

  Subscription fees are non-refundable except as required by law.

6. Termination of Service

• By You:

  You may delete your account at any time in your account settings or by contacting us via email.

• By Us:

  We reserve the right to suspend or terminate your access if you violate these Terms.

7. Disclaimers and Limitation of Liability

• "As Is" Basis:

  The Service is provided "as is" and "as available" without any explicit or implied warranties.

• Liability Cap:

  To the maximum extent permitted by law, our liability for any claim arising from your use of the Service is limited to the total subscription fees you have paid in the 12 months preceding the claim.

8. Governing Law and Dispute Resolution

• Governing Law:

  These Terms are governed by the laws of the State of California, USA, and applicable consumer protection laws in the EEA.

• Dispute Resolution:

  U.S. users agree to resolve disputes in California courts; EEA users may bring disputes in competent courts in their jurisdiction.

9. Changes to Terms

We may update these Terms from time to time and will notify you of significant changes via in-app notifications or email. Continued use after changes constitutes acceptance.

10. Contact Us